FAQs

Frequently Asked Questions

1. What type of pallets do you offer?

We offer a wide range of pallets, including new, combo, recycled, custom and specialty pallets. 

2. How can I place an order or request a quote?

You can easily place an order or request a quote by contacting our sales team via phone or email. Alternatively, you can fill out our online quote request form on our website.

3. Do you offer heat-treated pallets for export?

Yes, we provide heat-treated pallets that comply with international shipping regulations.

4. Can you customize pallets to fit our specific needs?

Absolutely, we offer custom pallet solutions tailored to your requirements.

5. What is your lead time for pallet orders?

Our typical lead times are the next day for most orders. However, lead times can vary depending on the order size and location. Our sales team can provide you with an estimated lead time based on your specific  needs.

6. Do you offer volume discounts for large orders?

Yes, we provide competitive pricing and volume discounts for larger orders.

7. Can you assist with pallet removal and recycling?

Yes, we offer pallet removal and recycling services as part of our comprehensive pallet solutions.

8. What geographical areas do you serve?

We serve customers across North America and can accommodate shipping to various locations across the United States.

9. What are your business hours?

Our office hours are Monday to Friday, 8am to 5pm Eastern, but we are always “on-call” to assist with your needs.  

10. Do you offer freight solutions?

Yes, with Morgan Freight, our comprehensive freight service, we can supply you with top-quality pallets and handle the transportation of your goods.